Privacy Policy

Last updated: March 2026

Who we are

Optima Coaching ("we", "us", "our") provides online fitness and nutrition coaching services. Our website is optima-coaching.com. For any privacy-related queries, contact us at: info@optima-coaching.com

What information we collect

We may collect the following personal information when you use our website or services:

• Name, email address, and phone number (via contact forms, enquiries, or booking)
• Health and fitness information you share as part of our coaching services
• Payment information (processed securely via third-party providers — we do not store card details)
• Technical data such as IP address, browser type, and pages visited (via cookies and analytics tools)

How we use your information

We use your data to:

• Respond to your enquiries and provide coaching services
• Manage your coaching plan and track your progress
• Process payments for our services
• Send you updates or marketing communications (only with your consent)
• Improve our website and services

Legal basis for processing (GDPR)

We process your personal data under the following lawful bases:

• Contract — to deliver the services you've signed up for
• Legitimate interests — to run and improve our business
• Consent — for marketing communications, which you can withdraw at any time

Cookies

Our website uses cookies to analyse traffic and improve user experience. You can control cookie preferences via your browser settings. By continuing to use our site, you consent to our use of cookies.

Third parties

We use the following trusted third-party services which may process your personal data:

• Calendly — for appointment booking and scheduling. Calendly's own privacy policy applies to data collected through their platform: calendly.com/privacy
• WordPress — our website is hosted and powered by WordPress
• Payment processors and email platforms as required to deliver our services

We do not sell your data to any third party.

How long we keep your data

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Client records are typically kept for up to 3 years after the end of a coaching relationship.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time (where consent is the basis for processing)

To exercise any of these rights, contact us at: info@optima-coaching.com

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.